Email Marketing Concierge

Marne Semick Business Coaching and Digital Agency

2026 SERVICE AGREEMENT: Email Marketing Concierge (Limited offer $499/month plus $299 set up fee)

This Agreement is entered into between CWB4SW, INC. ("Service Provider") and the client ("Client") for services rendered as part of the Email Marketing Concierge.

1. SERVICE PACKAGE

Email Marketing Concierge

What's Included Each month:

✓ 4 professionally written emails per month

✓ Email implementation inside Kajabi

✓ Email scheduling and delivery

✓ Monthly planning based on your current offers and goals

✓ Professional copy written in your brand voice

You simply tell us:

• What you're promoting this month

• Any special announcements or events

• Any content you'd like us to reference

3. TERMS AND CONDITIONS

• $299 one-time + $499/month
  

• 1.75% card fee, 3.0% PayPal fee
  
  

4. REFUND POLICY

STRICT NO-REFUND POLICY, except as noted below:

Clients are only eligible for a refund if ALL of the following apply:

1. Client has submitted all required onboarding materials (as defined below)
   

2. Service Provider has not initiated any work within 14 days of contract start
   
   

If both conditions are met, the client may request a refund in writing within 14 calendar days of contract start.

Definition of Work Initiation Includes (but is not limited to):

• Access to onboarding materials, videos, or internal process documents
  

• Setup of project folders, assets, or strategy documents
  

• Team time invested in review, communication, or file prep
  
  

Once any of the above have occurred, or if the 14-day window has passed, no refund will be issued.

Change of Mind or Failure to Provide Materials does not constitute grounds for refund. Clients who request a refund due to discomfort, personal overwhelm, or a pivot in business direction are not eligible. These terms are final.

6. CONFIDENTIALITY

• Private sessions are confidential.
  

• Group calls may be used for promotional content unless opted out in writing.
  

7. ACKNOWLEDGEMENTS

Client agrees this is not legal, mental health, or investment advice. Success is based on participation and implementation.

8. EXPIRATION OF SERVICES

All services included in this agreement must be initiated within 1 months of the contract date and completed within 2 months. Failure to complete onboarding within 1 months or project-related tasks within 2 months may result in expiration of service delivery.

Unused deliverables, assets, or support time will be forfeited after the 2-month window, and no refund or credit will be provided.

9. FINAL AUDIT, LAUNCH STATUS & POST-LAUNCH SUPPORT

Client is responsible to review the emails in the Kajabi account once they have been implemented.  Any changes to the emails will need to be done by the client within their Kajabi account.  

A project is considered to be in launch status once either (a) the final audit has been completed and submitted by the client, or (b) the branded domain has been connected and made live — whichever occurs first. At that point, no additional edits or support will be provided on the Kajabi platform unless the client is actively enrolled in our Marketing Domination Package, and only as outlined within the scope of that service.

By purchasing, the Client affirms full understanding and acceptance of this agreement.